There are three options for a method of payment for the order: cash upon receipt, Visa/ Mastercard and bank transfer according to the details under a previously concluded cooperation agreement.
When choosing Visa/ Mastercard payment, the payment link will be generated only after the order has been collected and passed through the checkout. You will receive a notification in the profile and in the "My orders" section you will find a "Pay" button, which will transfer to a direct link. When you click on the link, you must fill in all the fields and click the "Pay/ Submit" button.
Payment must be made prior to the selected delivery time. In case you choose a delivery time slot of 07:00-08:00, the order must be paid for before 22:00 of the day preceding the day of delivery. If payment is not received by 22:00, the order will be automatically transferred to the next delivery slot.
Payment is made only through Easypay payment system. Our couriers do not have terminals! If you experience some difficulties, you have the opportunity to directly contact the Easypay support service at https://easypay.ua/ua/contacts
Please note that payment for orders from METRO stores is made through the Liqpay payment system. If you have any difficulties, you can contact the Liqpay support service https://www.liqpay.ua/
Important: there is a payment limit not only on the customer cards, but also on our part 100,000 UAH. If the amount of your order is higher, please contact us in the chat 📲, write an email to 📩 help@zakaz.ua - in the "Contacts" section or call ☎️ 0800 20 20 20.
It is impossible to pay on the site with a bank card for excisable goods (alcohol and tobacco products). You can place them in a separate order and pay in cash.
Attention: Payment in store "METRO" is possible only by card on the website. There is no payment via bank transfer on "METRO".
Nova Poshta delivery - payment is possible only by card on the website and non-cash payment for legal entities-entrepreneurs under a pre-signed cooperation agreement (cash on delivery orders are not sent).
❗ Store certificates cannot be used to pay for your order through the Zakaz.ua delivery service.