You can leave feedback on the order after it has been delivered. You will receive a notification with a link that allows you to evaluate the work of our departments, namely the work of the assembler who collected the order, the operator who confirmed and consulted on the order, and the courier who made the delivery. In addition, leave an impression about the quality of the store products received and write a general comment on the entire order.
Please note that it will not be possible to change the rating or comment after sending the feedback.
After the feedback has been sent, you will also be asked to leave gratitude for the quality collection of the order in the form of money at your discretion.
In addition, you have the option to add the reward for the collector in advance during checkout through the Basket in the percentage equivalent, depending on the amount of the selected goods.
Please note that it is currently not possible to leave an online tip to the courier after receiving the order. Our team is working on implementing this functionality in the future.
However, you can reward the courier immediately upon delivery at your discretion in cash.
However, you can reward the courier immediately upon delivery at your discretion in cash.
If the order has been placed and it is no longer possible to make changes, write to us in the chat 📲, call ☎️ 0800 20 20 20 or write a letter to the e-mail address 📩 help@zakaz.ua and the operator will edit the order. However, note that this can only be done if the order has not been delivered yet.