Base of knowledge

About company

• Field of activity Zakaz.ua
• Use of personal bonus cards of the chain of stores
• Cashback
• 🛡️ Safety First: Zakaz.ua Operations During Air Raid Alerts
• Cooperation between Zakaz.ua and Metro and Auchan chains
• ✨ "Zacoins" Loyalty Program: Your Loyalty is Our Currency!

Delivery

• List of stores and delivery zones
• Delivery slots
• Types of delivery
• Type of delivery - Self-pickup
• Delivery cost and extra weight cost
• 🔍 Can't find the Nova Poshta branch on the website?

See all 17 articles

Personal account

• Zakaz.ua: Register and Experience the True Comfort of Shopping!
• Your Personal Account on Zakaz.ua: Access to All the Features!
• Quick Solution for SMS Confirmation Issues!
• Your Comfort, Your Choice: Control Your Interface Language!
• Your Personal Command Center: The Private Account
• Your Cart: Where Your Perfect Shopping Experience Begins!

See all 12 articles

Payment

• Convenient Payment Methods for Your Comfort!
• Pay Easily, Quickly, and Securely!
• Non-Cash Payment: Simplify Procurement for Your Business.
• Double Charge? Get an Instant Fix!
• Payment Not Going Through? Don't Panic! Here's How to Resolve It Quickly:
• Instant Payment Flexibility: Switch Easily Between Card and Non-Cash Payment!

See all 7 articles

Return

• Return of the goods

Products

• Foto and description of a product on the site
• Expiry date of goods
• Availability of products on the website and on the store's shelf
• The price of a product is changed by the seller
• There is no fresh meat and frozen foods

Promotions

• Promotional
• Promotional code
• Promotion "Refer a Friend"
• Promotion "Happy Birthday!"
• The promo “It’s cheaper together”
• Promotion ”Zakaz Green”

Contacts and cooperation

• Welcome!
• Support Service Schedule
• Submit a request to the Quality Department
• Business to clients
• For suppliers
• For brands

Jobs in Zakaz.ua

• Jobs